Contact By Email
Direct all email inquiries and manual orders to matt@miniwaters.fish – this is the best way to communicate with MiniWaters.fish / Matt Pedersen. I guarantee you’ll get the most consistent and fast response via email.
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Contact By Phone
You can reach MiniWaters.fish at 218-206-1225. Best times are 10 am to 2 pm CST, Monday – Friday. Email is better, faster and 24/7!
Phone Courtesy & Notes
- Please, no phone calls or texts of any kind between the hours of 2 AM and 10 AM, Central Standard Time. It can wait.
- Best times to reach me by simply calling are between 10 AM and 2 PM CST.
- Any customer who is calling to report back on a received shipment or a shipment issue should feel free to do so at any reasonable time. The same applies to any customer on a shipping day. I’m expecting and hoping to hear from you whether great news or otherwise.
- If you call and I do not answer, please leave a voicemail message with your name, callback number, and the reason you are calling. I am not the fastest at responding to voicemails as they sometimes go overlooked, but I do respond. Email is always better.
- If you’d like to chat on the phone outside of the 10 AM to 2 PM CST window, you are welcome to send a text message to see if I am available anytime between 2 PM and 2 AM CST. If I am, I will text or call you back. If not, I may respond via text if I am able.
- We don’t get images or vides on our business phone. Email them.
- If you have a general question, please just email it. I try to be very accommodating and I try to answer all the questions and inquiries that come my way. I will respond, as I’m able.
- For almost all needs, EMAIL IS ALWAYS BEST – matt@miniwaters.fish
Wholesale Inquiries
See the wholesale page to learn more about wholesale aquarium fish and livestock offerings from MiniWaters.
